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Frequently Asked Questions

We have listed some of the most frequently asked questions raised by prospective buyers prior to bidding for a property in an online auction.
How do I view the property I’m interested in?

Once the online catalogue is released, we will arrange several block open house viewings for each property, since they are open house viewings you will not need to book in advance. These are generally arranged between Monday-Friday, 9.30-18.00. On occasion, there are additional viewings held outside of these hours. The viewings are normally for thirty minutes at a time and there can be up to two viewings a week per property.

How will I know when the viewings are?

The viewing times will be displayed on our website by clicking on the property you are interested.

What if there are no viewings for the property I’m interested in?

There are some properties that may not have viewings scheduled. There are many reasons why this might happen; it might be a plot of land (open site), it may be tenanted, or a multi-let which makes access tricky. We always endeavour to gain access, so if this is something you are concerned with please contact us directly to discuss.

What is the guide price?

The guide price for each lot will be the price at which the bidding will start on the day of the auction. This figure can be subject to change, so please make sure you check the website and addendum before attending the auction.

What is the reserve price?

All lots unless stated differently will be subject to a reserve price. This is a figure at which the property can be sold and will be set within 10% of the guide price. This figure can be subject to change, but will never be more than 10% above the guide price.

How do I get an auction catalogue?

The auction catalogue can be viewed online via our website. You can also join our mailing list, which always has a link to the full catalogue online.

How do I register for the legal pack?

Auction Property Ltd offer unlimited access to all the properties for sale at no cost to any interested parties. You can register for any of the legal packs by clicking on the property you are interested in and looking on the right hand-side of the screen. You will need to set up a free account with Auction Passport to access the legal pack.

How do I register to bid in the auction?

You will need to create an Auction Passport and register your details. You can do this via our website.

What do I need to do before I attend the auction?

It is essential that you view the property (at least from the outside) and read the legal pack (or have a solicitor advise you on the contents). It is essential that you read and understand the contents of the conditions of sale before you bid. Make sure that you read our guide to buying at auction, this gives you the time line of events and will give you a list of documents you will need to bring with you to the auction to exchange contracts easily.

How do I bid at the auction?

When bidding opens, you will be able to enter your bid(s) in line with the bidding increment levels which have been pre-set by the Auctioneer. Every time you submit a bid you will be notified as to whether or not your bid was successful. You can choose to increase your bid at any time before the countdown timer ends and bidding finishes.
You also have the option of setting a proxy (maximum) bid. The system will automatically bid on your behalf, up to (but not above) your maximum bid.

What happens at the auction when I win the property?

You will immediately be notified by email to confirm your winning bid amount, and the system will automatically take the bidder security amount from your account. An auction team member will contact you to confirm your purchase and take any additional payments required to make up the balance of the 10% deposit if any is outstanding.
(Sometimes the deposit amount can be higher, please check the legal pack or the addendum before bidding.) We will fill in the contracts of sale, which will be signed on your behalf and copies sent to the seller’s solicitor and your solicitor to start the conveyancing process.

What identification do I need to provide?

When creating your bidding account on Auction Passport, you will need to upload photographic ID – either your passport or driving licence and a proof of address document. Auction Passport will provide you with a list of documents to choose from. Once uploaded, you will need to be approved to bid by the Auctioneer.

What if I’m bidding on behalf of a company?

If you are the winning bidder and you wish to buy the property in a company name, you must provide us with two forms of certified ID for all majority shareholders of the company (25% or more) before the contract can be issued. Failure to provide this ID will result in the contract being written in your own name.

Can I buy a property at auction if I require a mortgage?

It is possible on some properties. You will need to be very organised before you attend the auction to make sure that you have everything required to complete the property within the given time limit. This includes; having a mortgage in principle, arranging a surveyor’s report and providing the mortgage company with details of the property and the legal pack. There is time to do some of this after you exchange contracts, but it is so much easier and far less stressful to have as much done prior to the auction as possible.

Do I have to insure the property between the exchange and completion?

Yes it is the buyer’s responsibility to insure the property from the date of the auction.

How do I buy a property prior to the auction?

If you are looking to purchase prior to auction, you will still be purchasing the property under the standard auction terms and conditions. We advise that you have read and understood the contents of the legal pack and that you have viewed the property before submitting your offer. Once you have submitted your offer, and it has been accepted then you will need to pay the 10% non-refundable deposit and exchange in the exact same way you would as if you were at the auction.

How do I buy a property after the auction?

If you are looking to purchase after the auction, you will still be purchasing the property under the standard auction terms and conditions. We advise that you have read and understood the contents of the legal pack and that you have viewed the property before submitting your offer. Once you have submitted your offer, and it has been accepted, then you will need to pay the 10% non-refundable deposit and exchange in the exact same way you would as if you were at the auction.

What are the costs I have to pay the auction house?

There is a buyer’s administration fee which is a fixed fee of £1,250 plus VAT (£1,500 inc VAT)

Can there be any additional fees?

Yes, sometimes there are additional fees. These can normally be found in the Contract/Special Conditions of Sale. They can be for any number of things including but not limited to; the cost of searches, an apportionment of cost (legal and/or selling costs) as well as any fines for delays in completion and the serving of any notices.

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London
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